Frequently Asked Questions
AVAILABILITY
Is lounge8 already on the market?
Yes, lounge8 relaxation systems are available Here you can request your system. Here Here you can request an offer for renting and/or leasing the lounge8 system.
What is included in the lounge8 system?
The system includes the lounge8, lounge8 app (Android software), manual, protection cover white. The lounge8 app can be downloaded by your smartphone (Android, e.g. Samsung S5, S6, etc.). Earphones or HiFi boxes are not included in the set.
Can I test or try lounge8?
Yes – of course. You may test lounge8 in our lounge8 studio in Rebstein, Switzerland from Monday to Friday, 9-18 o’clock. Please contact us hereto fix an appointment. You may also visit us during several fairs, congresses, conventions and events in the upcoming period. Please find our updated events on our website and on our social media channels.
How much does lounge8 cost?
The lounge8 relaxation system consisting of the lounge8, lounge8 app, measure bar,
dust cover and manual costs, depending on equipment, EUR 5,790/CHF 6,590 excluding VAT, transport and packaging available.
Can I rent or lease lounge8?
Yes – You may rent lounge8 for a minimum period of 2 weeks or longer and you may lease it. Here Here you can request an offer for renting and/or leasing the lounge8 system.
SHIPPING
Do you ship lounge8 to my country?
We ship lounge8 within Germany (D), Austria (A) and Switzerland/Liechtenstein (CH/FL). International shipping is made based on previous agreement.
How much does the shipping & packaging cost?
Shipping costs within Germany and Austria are EUR 150,00 (DAP) all in and excl. VAT
Packaging costs is EUR 40,00 excl. VAT
Shipping costs within Switzerland and Liechtenstein costs CHF 240,00 (DAP) all in and excl. VAT
Packaging costs CHF 50,00 excl. VAT
Is lounge8 shipped fully mounted?
Yes, lounge8 is delivered in one piece. It can be taken apart in two major pieces (lying surface & sub-construction).
How big/heavy is the transport box?
Transport carton incl. cover: 183cm x 684cm x 895cm - Gross-weight: 50 kg
+ One-way wooden pallet: 185cm x 685cm x 10cm - Weight: 15 kg
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Gesamttransportgewicht: 65kg
What is the delivery time?
Depending on the date of order and date of payment receipt the delivery time is about two to three weeks.
HARDWARE
How much space do I need to install lounge8?
The space should be at least 1,50 m x 2,50 m
How big is lounge8?
64cm x 190cm x 88cm
What is the weight of lounge8?
45kg
Can I dismount lounge8?
lounge8 may be dismounted into two components, which is the lying surface and the sub-construction. A disassembling of the sub-construction is not allowed. ATTENTION: the suspension of the sub-construction is under pretension. Please find further details in our manual, which is enclosed in each transport box.
For which body weights is it possible to swing in the lounge8?
The swinging function is possible for users with a body weight from ca. 50 to 120 kg. Users (e.g. youngsters or children) with a body weight of less than 50 kg can fix an additional weight (e.g. a weight wristband) in the top area of the lying surface. By that, people with less weight can also swing on the lounge8.
What is the users maximum weight?
Ca. 120kg
LOUNGE8 APP
How can I get the lounge8 app?
You may download the lounge8 app free of charge in Google Play Store.
How do I activate the lounge8 app?
Connect your smartphone with your headset or with your HiFi device by using a connection cable or Bluetooth. Switch on your lounge8 app. The first page will show you a quick start of the app. Read the quick start and press again your screen. Your lounge8 app is now ready to start.
How is the function of the lounge8 app?
The lounge8 app consists of the lounge8 coach including several natural soundscapes and background soundscapes. The lounge8 app detects the actual cadence of the oscillation movement by the sensors of your smartphone. Then the app software modulates the available natural soundscapes into a rhythmic louder-softer natural sound, which has an auditive hypnotic effect.
Does the lounge8 app also operate without lounge8?
No – the software of the app is programmed according to the range of frequencies of lounge8. So the app operates perfectly only in combination with lounge8.
FUNCTION AND USAGE OF LOUNGE8
Warranty?
The period of warranty is 2 years. The warranty of original lounge8 parts are guaranteed according to the recommended terms of references of warranty of the EU. Please find further details in the manual attached to the shipment.
Is there a manual which describes how to use the lounge8?
Yes, a print of the manual is included in each shipment of lounge8.
Do you have any more questions?
Please contact me using the form below.
I am looking forward to get back to you immediately. Roland Bachstein
